ESG

OUR ESG ROADMAP

About

Navigating the Future.

Our ESG roadmap builds on Manx Telecom Group's commitment to be a responsible employer whilst caring for our community and the environment and, specifically, to collate and centrally report on key ESG measures over the next five years using the United Nation's sustainable development goals to shape the plan.

ENVIRONMENT

Our goals

Our goals include some major environmental initiatives, particularly around renewable energy and how we support our local environment.

  • Verified carbon footprint.
  • We will buy green energy from Manx Utilities.
  • We aspire to generate our own renewable energy.

COMMUNITY

AT THE HEART OF THE ISLAND COMMUNITY FOR 130 YEARS.
  • Manx Telecom Group has been at the heart of the Island community for 130 years and we have a long and proud history of supporting local groups and charities.
  • We are long-standing sponsors of Manx Telecom Parish Walk, a flagship event in the Manx sporting and cultural calendar.
  • Main sponsor for FC Isle of Man, the Island's first community-owned football club during the opening 3 seasons, helping to develop Manx-resident players for the future of football on the island without players having to move away.
  • We also sponsor many smaller charities, including Live at Home, Isle of Play, Manx Wildlife Trust, Motiv8, Samaritans, Salvation Army, and Isle of Man Foodbank.
  • Through our own annual community funding programmes, we give something back through small grants.
  • It's Our Community has provided more than £80,000 of funding to over 160 Isle of Man organisations of all sizes, and Giving Back supports good causes our staff work with.
  • During 2022 alone, we invested more than £200,000 in local organisations and projects supporting sport, youth, elderly and vulnerable people, culture, agriculture, and environmental and wildlife projects.
  • Yabsta.im is the new home of our three, great local websites... we’ve brought isleofman.com, manx.net and directory.im under one roof and made a number of improvements.

Governance

ISO / Compliance with standards – corporate collateral
FSQS Registered
JOSCAR Registered
Occupational Health and Safety Standard (ISO 45001:2018) (December 2021)

Health and safety will always be a top priority for the Manx Telecom Group. Our primary goals are to prevent work related injuries & ill-health, eliminate hazards, minimise Health & Safety risks to employees, customers, contractors and interested parties.

Quality Standard (ISO 9001:2015) (December 2021)

The documented quality system captures the Quality Policy and objectives of the Company. It is a key document in our Quality Management System (QMS) and outlines the Manx Telecom Group top management’s commitment to continuous improvement.

Information Security Standard (ISO 27001:2013) (December 2021)

The Information Security Policy has been established by Manx Telecom Group management to support the strategic objectives of the business and is committed to continual improvement of the Information Security Management System (ISMS).

Environmental Standard (ISO 14001:2015) (December 2021)

The Manx Telecom Group is passionately committed to the positive protection of the environment - meeting the needs of the present without compromising those of the future.

Accuracy – BABT

We were the world’s first telecoms operator to gain British Approvals Board of Telecommunications (BABT) approval for the accuracy of our billing across fixed, mobile, and broadband.

Payment Protection

We provide fully outsourced managed data centre platforms to a range of customers that are required to be compliant with this standard and are audited annually. It is the world’s most advanced and most stringent security standard for online payment processors. PCI DSS is the “gold standard” for protecting customer account data.